Description

With over 17 years of experience in software development, usability, cross-cultural entrepreneurialism, business and agile product development, looking for that next great challenge as a product lead. I particularly enjoy working with high-quality engineering and design teams building human-centered designed products.

SUMMARY

  • UX-focused – Intimately knowing the user & making their needs the center of the product, evidenced by multiple product awards
  • Data-driven – Continually measures & improves products methodically, adding value, evidenced by $3+MM I earned Toptal
  • Team leader – Led large dev teams, designers & QA, gaining their respect, evidenced by 35+ LinkedIn recommendations
  • Entrepreneurial – Always looking for clever ways to solve user’s pain, adding value, evidenced by my multiple start-ups I founded
  • Experienced17 yrs in tech, 11 yrs managing companies, 10 yrs in product, worked globally, worked remote & managed remote teams

 

EXPERIENCE:

Product, Growth, Strategy – Kredya – Istanbul – Apr 2017 to Present

Advising a mobile-first FinTech start-up with the goal to save the Turkish people billions in interest from bad loans

  • Leading the new branding strategy & roll-out of the new flagship responsive-web portal
  • Leading growth & prioritizing product features to drive user acquisition, engagement & referrals
  • Created a product strategy & business model to grow & move the company to profitability
  • On board of advisors since 2015

Sr. Product Manager: Client Experience – Toptal – Remote – Jul 2016 to Apr 2017

Led 4 product initiatives simultaneously, involving developers and designers at Toptal connecting clients with the top 1% of global talent

  • Analyzed the data on the referral program, identified and solved problems improving referral sharing by 68%
  • Salvaged a mobile app project, turning it around, creating a roadmap and vision to execute and launch the product
  • Leading the initiative to completely redesign the entire platform to be responsive and a better UX for our users
  • Led an experiment that built, launched and eventually ended the product life of a client-focused slack bot

Founder/Product Lead/Experimenter – Community Raiser, LLC – Austin, TX – On and off Since 2011

Founder of a socially conscientious skunk-works that continually experiments to engage people in generosity

  • Leading product team for a new mobile app, Generous: Relief, to connect survivors and servants in disasters (2017)
  • Created an innovative UX in iOS/Android app, Generous: Prayer, to promote generosity of ‘time’ & ‘thoughts’ (2015 – 2016)
  • Envisioned, launched & grew over 17 months an advocacy platform, Generous to understand user’s generosity habits (2011-2015)
  • Won Best Product for Pre-existing Code with Generous at “Create for the Kingdom” hackathon (2014)
  • Won Product of the Year with a prototype of Generous by gamifying the UX to increase consumer giving & generosity (2013)

Product Manager: Travel, Cyber Security – Handsome – 4mo Contract – Austin, TX – Apr 2015 to Aug 2015

Led two product teams of UX Researchers, Product Designers, Project Managers, Web, IOS, and Android Development teams following the human-centered product design methodology resulting in amazing products that users loved

  • Successfully led and delivered product strategy & design on a project for a client in the cyber security space
  • Successfully worked with development lead to identify the need for the role of Technical Product Owner for the Russia–based development team, which improved communication and resulted in the “smoothest” deliveries to date
  • Worked with a client in the travel space, to ideate, discover, test, and build an app in IOS & Android to inspire travel

Director of Product Development – Horizons International – Austin, TX – Nov 2012 to Apr 2015

Half-time sabbatical while working on my start-up to help a non-profit strategize to use technology to serve refugees & others

Managing Partner – Calcedon – Istanbul, Turkey – 2005 to 2008 / Austin, TX – May 2008 to Dec 2012

Founded, & grew Calcedon from an outsourcing firm to a multinational product dev agency helping start-ups start up

Business Consultant – Non-Profit – Istanbul, Turkey – May 2002 to Aug 2008

Taught entrepreneurism & software development process to professionals, refugees, & other discriminated individuals

Software Development – Trilogy, Inc. – Austin, TX – Dec 1999 to Feb 2001

Technical roles in Human-Computer Interaction (HCI), technical documentation & software engineering

 

TRAININGS & CERTIFICATIONS

Craftsman Product Manager, Product Management Certification, Requirements That Work, Scrum Master

 

WRITINGS

Writings on Business, Market, User Experience and Product can be found at: http://bit.ly/MarksArticles

 

EDUCATION

Istanbul University – 2002-2004 – Certification Turkish Language

Purdue University – 1994-1999 – BA 5 Majors/3 Minors

Skills

  • Data-driven Product Development
  • Design-thinking
  • Mobile
  • Qualitative-driven Product development
  • User Research
  • Web Application